EXPERIENCED AUTO BODY REPAIR


At Caldwell Collision Inc. in Granite Falls, NC, our skilled and certified technicians provide excellent auto body service in a timely manner. Our experienced team services the world's best-known luxury vehicles as well as any make and model of domestic and foreign vehicles. Our collision center stages state-of-the-art technology, and our team has the experience needed to repair your vehicle and restore it back to like-new condition.


With over 100 years of combined industry experience, we can handle any job! Our goal is to provide the highest level of courtesy, professionalism, and technical knowledge to our client because you deserve it. We work with all insurances and provide free estimates. Give our team at Caldwell Collision Inc. a call today. We can be reached at 828-313-2001.

Caldwell Collision Inc. Office — Granite Falls, NC — Caldwell Collision Inc.

SERVICES PROVIDED


  • AUTO BODY REPAIR
  • AUTO PAINT REPAIR
  • COLLISION REPAIR
  • WINDSHIELD REPAIR
  • AUTO GLASS REPLACEMENT
  • PAINTLESS DENT REPAIR
  • ALIGNMENT SERVICES
  • HEADLAMP RESTORATION
  • And MORE

WHY CHOOSE US?


  • FREE ESTIMATES
  • INSURANCE COMPANY ASSISTANCE
  • 14 YEARS INSURANCE ADJUSTER EXPERIENCE
  • TOWING ASSISTANCE
  • LIFETIME WARRANTY ON WORKMANSHIP

OUR MISSION


  • PROVIDE QUALITY REPAIRS
  • PROVIDE A GREAT CUSTOMER EXPERIENCE
  • STAND BEHIND OUR WORK
  • PROVIDE HONEST SERVICE
  • PROVIDE COMPETITIVE PRICES

OUR REVIEWS

Great work and reasonably priced. Very friendly and knowledgeable staff as well.  -  Angela


I would highly recommend Caldwell Collision and plan to use every time I need auto work. Tim made the process so easy even handling the claim process with my insurance.  Having been an insurance adjuster previously, he knew exactly the information and pictures needed to process my claim.  Finding the leak to the interior was done & cleaned.  The interior work makes the car look newer!  Thank you Caldwell Collision! Customer service was great.  Tim kept in touch about [the] progress, cost and where we stood with the claim.  -  Janet


As always, Caldwell Collisions returned my vehicle to showroom condition. More importantly Mr. Wilcox kept me current and informed of processes with insurance, obtaining needed parts and paint, and work being done. His respectful interactions with my family is head and shoulders above the competition! Highly recommend Caldwell Collisions!  -  Martisha


I want to thank you all for a great job on my car. It looks amazing and everyone was super nice. I definitely will take any of my cars there if they need any work done!  -  Tonya


They did a great job and were very friendly.  Great customer service.  -  Morgan


Excellent job.  Looks like new.  [I] felt like I was the only customer.  First rate.  [My vehicle] was ready when promised.  -  Michael


[Caldwell Collision Inc. did an] excellent job repairing my wife's car, was great with communication and keeping us updated on the process and helped her out a ton with figuring out the rental car situation.  I would recommend [Caldwell Collision Inc.] to anyone needing some body work done on their vehicle.  -  Raven


Everyone was super friendly and the work on my Jeep looks very good.  Can't even tell it was wrecked.  -  Tracy


Repair work was professional and expedited in timely manner.  -  Judith


Tim and his crew are fantastic. I had 4500 miles on my 2024 Toyota when I had to have the front of my car repaired (my fault). I am super picky about my car and Tim understood that. He was not afraid to repair my car and the results were 100% perfect. They handled everything with my insurance,. The turn around time for repair was beyond fast. I was constantly informed of the status of my car. NO 'new' damages to my car when I picked it up. DO NOT pay any attention to negative reviews by others. This was my first experience with Caldwell Collision (hopefully my last) but if I need anything else, I will go here. Great job team!!!  -  Cynthia


Caldwell Collision's success lies in their excellent customer service, professionalism, timeliness, and quality detailed work. I have already referred them to others.  Caldwell Collision took care of everything, from making sure the rental was available on site to handling all the arrangements with the insurance company.  -  Robert


They did a absolutely amazing job on my 2021 Kia Soul and in only 17 days! You can't even tell anything happened to it! I would highly recommend them when you need body work done! Also Tia and Tim kept me informed every other day so I would know what was going on during the process!  -  Dustin



I would recommend Caldwell Collision to anyone. Their work is remarkable. Their customer service is awesome and they leave your car in remarkable condition when all the work is complete. I will always go back to them for any issue I have with my vehicle.  -  Mary


Did a very good job. Looks like it was never wrecked. Very pleased.  -  Tim


Tim and his team were great.  Everything was explained and communicated to me.  They handled the communication with the insurance company .  They kept me informed on the progress of the repairs.  I would highly recommend them to everyone !!  -  Michael



It was a Great experience.  The people at Caldwell Collision are so professional.  Thank you Tim for your help.  -  Todd


Caldwell Collison [Inc.] exceeded my expectations!  -  Frank


[My car was ready earlier than promised and I was kept informed during the entire process.]  [My car was] the cleanest it's every been.  Will always recommend them.  [The] joby was awesome.  -  Crystal


Very satisfied with how my car looks, excellent service!  -  Alba


I would recommend them to anyone who needs work done and any vehicle.  Very polite and helpful.  If you ever need work done to your vehicle, this is, in my opinion the best place to take it to because they do a great job and my car almost looks better than it did before my accident.  Caldwell Collision did an amazing job fixing my vehicle.  I would recommend them to anyone who needs body work done to their vehicle.  It was actually finished sooner than I was able to pick it up. My vehicle almost looked like a new vehicle on the inside and out.  Everything was done completely right.  -  Jessica


Excellent, professional staff and workmanship.  -  Neil


Great Quality, Friendly Service.  Everyone was friendly.  Tim kept me up to date every step of the way.  My truck was clean inside and out.  BEST AUTO BODY SHOP IN CALDWELL COUNTY.  TOP QUALITY!!!!!!!!!!!!!  -  Gary


Caldwell Collison kept me up-to-date on my repairs.  I never had to deal with the insurance aspect of it, they took care of everything.  -  Tiffany


The people at Caldwell Collision did a beautiful job with our truck! Could not be more satisfied. Everyone there is kind, thoughtful, and friendly. We will go back if the need arises without a doubt. Thanks guys for a positive experience.  -  Ronald


Awesome staff!  Very nice work!  -  Halley


Very friendly staff.  Fast service.  Fabulous job.  I would recommend this shop to anyone anytime.  Very friendly and knowledgeable people.  Fast and efficient job.  Highly recommend this amazing shop.   Super great people.  They did an amazing job.  -  Julie


It was a great experience and I am very happy with my car.  (Customer Service was)  Awesome!  (Cleanliness)  Love it!  Highly recommended.  -  Amanda


Caldwell Collision did an amazing job on my car. The care that I received was above and beyond anything that I've ever experienced before. Anyone can tell that the employees really take their time and want to please their customers. I was updating throughout the entire process. I had an amazing experience and would highly recommend them to anyone.  -  Haley


Tim you were very pleasant to work with. And the girls at the reception were so nice and the car looks great. You have a repeat customer for any future work and I will tell anyone to take their car to you guys. Thanks again.  -  Steve


I've used Tim, and the team at Caldwell Collision, multiple times now. I'm particular, but I've been happy with the quality of work both times I've needed their services and their ease of doing business is fantastic! If and when I need collision repair work done in the future, Tim will be my first call - again.  I appreciate the clear communication and expectation management.  -  Christopher


Tim was great!  He and his team helped us tremendously getting things figured out and everyone was always so nice and helpful.  Even when we had issues after we picked up our vehicle.  I would highly recommend to anyone needing repair services.  Car was fixed a few days before originally planned.  They went above and beyond to help with getting us information and helping with the insurance company when we couldn't get [hold] of them.  [Our car was] very clean, even the inside looked amazing.  Would definitely recommend to others needing car repairs.  -  Robert


The service was exceptional and the staff was very friendly and helpful.  Very professional repairs were done on my car. Thanks for everything!  -  Terri


Awesome people!!  Went far out of their way to help me!  Treated me like family and loved how they treat their customers.  Interested in you as a customer!  Awesome place!!!  Keep up the good work!  You have a client for life!!!!  -  Debbie


Absolutely wonderful people to work with.  Recommend to all that needs collision repair.  [Customer Service}  Fantastic!  -  Linda


Many thanks. Car feels and looks great!!  Customer service excellent.  Thank you.  -  Jeanne


You guys are an absolute delight to work with. Great communication, care, attention to detail, quality and service. I really appreciated all you did in every area and will recommend you to all ??  -  Philip


Great service. Worked well with insurance. When adjusters were slow responding to requests, they notified me @ I was able to speed the adjusters through my agent.  My car looks like it just came from the showroom.  I would recommend Caldwell Collison to anyone who needs body work.  -  Elliot


Excellent service. They were in contact with me every step of the way while my car was being repaired.  They were professional and efficient.  I am fortunate to have found this collision center right down the road. Would definitely recommend.  -  Kelsey


Caldwell Collision did an excellent job when fixing my bumper and taking a dent out of my door on my Volvo.  It took a while as they were waiting on parts but they gave it back to me looking like a brand new car!  I highly recommend them to anyone who needs body work done [on] their vehicle.  Even though it took awhile to get it back, my Volvo looks brand new once I received it back.  I appreciate how you went out of your way to get the car inspected and made sure everything was in good working order before I picked it up.  It also was totally detailed and looks spectacular.  Thank you getting it back to me looking fantastic!  The car was totally detailed when I received it back!  Looked brand new!  100% cleaner than when I left it with them.  Highly Recommend!  -  Lauri


Very nice people to work with.  -  Bruce


My truck had oxidation on the top and hood and was beginning to rust.  Caldwell Collision repaired and repainted the entire cab of my truck including doors.  Tim & staff did an exceptional job, paying attention to detail.  I could not have asked for a better outcome.  The truck looks brand new!  Thank you Tim!  -  Lisa


Tim and his team do anything body and paint related I need done.  He’s done 3 repairs for me and I’d never know there had been an accident.  -  Garrett


Caldwell Collision repaired the front end of my Tacoma after it was damaged in a hit and run in a parking lot.  Tim and his crew were fantastic!  The work was detaiiled and professional.  My truck looks brand new!  Highly recommend Caldwell Collision Inc. for any repair needs.  -  Melissa


Excellent service! Excellent job! Fantastic staff! I HIGHLY recommend this company.  -  Gina


Everyone was very helpful in any way they could to help me.  Tim especially went above and beyond to ensure that everything worked out in my situation.  They kept me informed about every situation that came up with my car and worked with to get it fixed right.  -  Teresa


My car was put back together perfectly! And the inside was clean when I picked it up!  Definitely will recommend to everyone!  -  Brandee


The work done on my car was fabulous.  Your people are wonderful.  -  Bryan


Great fast competent service.Great repair work.  Such great customer service.  -  Doris


Appreciate very much being picked up when I need to get my car.  -  Jama


Would very much recommend [Caldwell Collision Inc.].  -  Denise


Caldwell Collision from start to finish was honestly the best. From completely setting up a rental car for me to getting me back in my car as quickly as possible.  I will forever recommend them and use them for services.  -  Amy


Tim and his staff were a pleasure to work with.  Highly recommended!!  Showroom appearance.  I hope that I never need this service again, but if I do this is the only shop I will do business with.  -  Wilbert


Great to work with and highly professional. Will always take my business to them.  -  Ed


The team at this shop is great. Tim treated me very good and would recommend Caldwell Collision for you auto body needs. - Wayne


From top down very professional. - Bryan


[A] very good experience and will not hesitate recommending to others.  Absolutely the best, thanks.  -  Wayne


Great job! Very pleased. If need help again , Caldwell Collision is where I’ll go! Thanks  -  Phillip


I would highly recommend them, great job!  -  Chris


They were very consistent with keeping me informed as the work was being done. Very nice, professional and easy to work with.  -  Beverly


Simply wonderful thanks to all of you.  -  Cynthia


Great work on my rear bumper, superb paint job, excellent service once they were able to get the parts.  -  Pam


I really appreciated the personal service I received  -  Margaret


Awesome service and friendly people. Kept me well update throughout the process. Car was freshly cleaned inside and out when I picked it up…..and amazing surprise!  -  Tammy


I was hit on hte 321 bridge and had front and rear damage. The person that hit me had good insurance, but it was not easy to get the repairs covered as they needed to be. Tim took great care of handling the claim, and kept me informed every step of the way. I hope I never need him again, but if I have any bodywork needs, it's the only place I will go. Highly recommended!I am very pleased with the repairs that were done on my car.  - Chris


Took my car here after an accident that left damage to my front end, the whole process from start to finish was fantastic.  The staff had everything taken care of from the moment I walked in the door, from the insurance claim to rental car.  The staff was friendly and informative.  My biggest concern with having the repair done was matching the color as it's a copper red.  They did an amazing job with the color match!  Can't even tell it was repaired!  When I picked up my car it was detailed, clean and shiny!!  Thank you Caldwell Collision for doing such an amazing job!!! - Julie


I am please with how well I was treated as a first time customer.  I would highly recommend [Caldwell Collision Inc] to my friends. - Barbara


Absolutely wonderful!  All the staff was very helpful and answered any questions I had in a timely manner.  They communicated well with myself and the insurance company providing a smooth process. - Samantha


It took a little more time, but it was worth the wait.  Paint job is exceptional.  thanks! - Kurt


Everyone was friendly and helpful.  Thank you for great service.  They made you feel comfortable.  They were willing to help in any way.  They contacted my son and kept him informed.  no problem.  Easy to work with.  I would recommend [them] any day of the week. - Donna


Most utmost respect given from Caldwell Collision Inc.  Very professional and got the job done.  Was even cleaned on my arrival.  Throughout the process was notified by the office staff and owner.  Telling everyone! - Jeremy


Caldwell Collision did a fantastic job on my car! - Joy


Looked great. - Melinda


Very satisfied.  From the initial estimate to picking the car up on the date promised with outstanding quality. - Ronald


Some parts took longer to get so it put them behind.  Took longer than anticipated but work was great. - Tim


Nice professional job.  [My car] was clean as new. - Richard


Excellent service and all promises kept and deadlines met.  Great communication. - Kevin


Tim and his Staff were excellent! I appreciate their hospitality! – Sharon


I was excited about the way my car looks. Thank you for cleaning my car inside and out. It was a job completely well done. - Dena


Great customer service and repair work.  - Ronald


Tim and the team do an amazing job, this is our second time trusting Caldwell Collision with a vehicle. We will continue to highly recommend you!  We love Caldwell Collision! Thank you to Tim and everyone for superior work and customer service. - Jody


I would recommend Tim and his staff to anyone. They helped with every aspect from filing the claim to lining up the rental and their quality of work went above and beyond my expectations. Definitely a 10.  - Eugene


You all did a great job on my Yukon and the entire staff was a pleasure to work with. Your facility is impressive as well. I have already referred a co-worker to you. - Craig


Very friendly and easy to work with. Reasonable and accurate cost and time estimates. Great workmanship. - Rachelle


I am very pleased with the repairs that were done on my car. I am pleased with how well I was treated as a first time customer. I would highly recommend you to my friends. - Barbara


Very satisfied. From the initial estimate to picking the car up on the date promised with outstanding quality. - Ronald


Tim and everyone else at Caldwell Collision were so easy to work with. They handled everything between the insurance company and car rental place. I didn’t have to lift a finger other then dropping my car off. Even after finding more damage then originally thought; Tim contacted the at fault insurance and everything was taken care of. They kept me updated throughout the process and even took note of my sleeping schedule and called me in the afternoons. They went above and beyond here! And of course my car looks great, and doesn’t even look like the accident

happend!   - Natalie


We have been sharing about your company!! Thank you so much an would use your company again .. Each of you are very very kind an very professional I am so excited to share our neighbors have already asked the name of company who worked on it!The repair was excellent!  - Vicky


You quoted my repairs with the start time. You were on the time, cost, and quality. I was very impressed with work. One way to improve your service would to inform your clients would to tell them of any problems that you may have along with your quote. I will be a return customer should I have other problems with my automobiles. Thanks for your good work - Robert


We have already recommended Caldwell Collision!  Tim and his team did an amazing job and we had my daughter's car back sooner than expected.  Caldwell Collision couldn't have been more friendly and accommodating.  - Jody 


Made a bad situation easy to take care of thanks.  - David


I appreciated how I was kept up to date on the progress. I will definitely recommend Caldwell Collision to friends and family!  -  Deborah


My experience was 1st class all the way. I was very impressed with the entire situation, but especially when Tim told me the 1st bumper that was delivered as replacement for the damaged bumper didn't meet his standards and therefore he ordered a Volvo bumper. He didn't have to do that, but because of his high standards for customer satisfaction, he went with what he knew was quality. Thank you to the entire staff for a job well done.  1st class operation.  The entire staff is a 10 in my eyes.  -  Glen


Caldwell collision did a super job on my car . Love it - Jeannie


If you want an honest and professional company to any body and paint work, come to Caldwell Collision in Granite Falls on 321.  Tim and his staff are friendly and very personable.  They did a great job on our vehicle and if I happen to need them again, hope I don't, I won't hesitate to call them.  I was impressed from the time I met the Owner and Staff until the time I picked up my Altima. I will spread good praise for Caldwell Collision as long as I can. - Earl


Highly recommend Caldwell Collision. They were helpful from beginning to end. Very nice and professional. Especially liked being keep up to date on the progress through text. 5 / 5 🌟 💯 - Eugene


Thank you so much! My car looks fantastic!! I was very pleased with the work done to my car, I very much appreciated the text updates regarding the step by step process... - Julie


Like to say we appreciate the quick and quality service you gave us on our 2018 Lexus.  Tim is very professional and spot on with his estimates highly recommended by us.  Thank you once again.  We will definitely recommend you guys to everyone. 👍 - Chad


Excellent service and all promises kept and deadlines met. Great communication. - Kevin


Thank you,Tim, for your prompt and professional help. – Mike

CALL TODAY

Caldwell Collison Inc. in Granite Falls, NC, can be reached at 828-313-2001.

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